Customers scattered
Excel, ERP, Outlook, e-commerce. A single customer's info lives in five different places. When you need a data point, you're hunting through three tabs.
01CRM + outbound + AI · one product
AI works overnight on your customers .
You focus on the business, it tidies up your leads, drafts your emails, scores your prospects. By morning, half the work is done. CRM, automated email and AI — one product, one bill.
- Built for teams with thousands of customers, not three
- Data hosted in Europe, no replicas overseas
- One bill per month, not three
The problem
Your CRM is everywhere except in a CRM.
Your customers live scattered. Old leads never get a follow-up. The team writes emails by hand until they burn out. That's what happens when you haven't decided to stop yet.
Leads that evaporate
Old prospects never get a second touch. Every month you lose a few without noticing. Excel doesn't forget a follow-up — but it doesn't remind you of one either.
02Manual emails to burnout
The team writes emails one by one. Above a certain volume they stop. Below it, they struggle. Either way, it doesn't scale.
03Three things, one product
CRM, automated email and AI. Live in an hour.
Not a stitched-together stack. CRM, email engine and AI assistant are designed as one product. Same screen, same logic, same vendor.
Your customers, finally in one place
Accounts, contacts, opportunities, activities. No useless checkboxes, no empty screens to fill in. Few fields, real results — the CRM your team actually opens.
- Import customers via CSV in one click
- Kanban pipeline with drag & drop
- No duplicates, ever
Emails that send themselves. Without burning your domain.
Multi-step sequences, A/B tests, automatic winner. The system ramps volumes slowly and pauses itself if deliverability drops. No second vendor, no second bill.
- A/B sequences with automatic winner
- Spam check on every email before sending
- Signed, secure GDPR unsubscribe
An assistant that works overnight on your customers
Context-aware email drafts, summaries of call notes, web research on prospects, and lead scoring. Four things, done well. No on-stage chatbot.
- Email drafts that read the thread
- Automatic lead scoring
- Web research with cited sources
AI assistant
Four things. Done well. While you sleep.
No chatbot, no "ask me anything." Four operations focused on sales work, in Italian and English, with results that arrive instantly.
Email draftsTone: cordial · Context: 3 emails + lead
Drafts that understand context
Pick a tone — cordial, direct or sales — and the AI writes a draft based on the prior thread, the contact and the company.
promptoutput · streaming
Ciao Marta, seguendo la nostra chiacchierata di martedì,
volevo aggiornarti sul percorso che abbiamo definito
per la migrazione del tuo CRM su HermesFlows.
Ti propongo una call di 30 minuti la prossima settimana
Note summary1,200 words → 4 bullets + 2 next steps
Structured summary of activities
From a long call note, extract key points, next steps and actions. Ready to paste into the CRM.
Prospect researchOutput: brief + sources
Customer research, from the web
The AI looks up recent info about the company — news, people, context — and gives you a brief with cited sources.
Lead scoringScore 0–100 with explanation
Automatic lead scoring
A score from 0 to 100 with reasoning. Updated every night on new and active leads.
Available on all plans above Starter.
Outbound
An email engine that thinks about deliverability too.
Everything you need to run campaigns, without bolting on an external tool. The system sees your contacts and pauses itself before it causes problems.
Multi-step emails. Automatic A/B winner.
Build sequences with as many steps as you want, each with its own delay. Toggle A/B tests and the system picks the version that converts best on its own.
- Import 10,000 contacts in one click
- A/B winner picked on real data
- Pause or resume any time
Your domain stays protected, always.
The system ramps volumes slowly, starting low for new domains. If bounces or complaints exceed a threshold, it pauses the ramp on its own.
- Spam check on every email before sending
- Visible reputation per domain and sender
- Bounce and click events tracked automatically
GDPR from the first send.
Each customer fills in legal info and generates their own key for unsubscribe links. Without these, campaigns won't start — not someday, today.
- One-click unsubscribe with a signed, secure link
- Per-customer suppression list, self-managed
- Bounces recognized in Italian and English
Real numbers from the engine
8
Warmup stages
10k
Contacts per import
<3%
Bounce threshold
5 min
Send cadence
Pricing
Four plans, clear prices.
All prices are per user per month, VAT excluded. Monthly or annual billing (10% off on annual).
Starter
€19
per user / month · max 3 users
- Full CRM
- Google + Microsoft integrations
- Unlimited imports and CSV
- No AI assistant
- No email engine
Più scelto
Pro
€49
per user / month
- Everything in Starter
- Full email engine
- AI assistant · 1M tokens / month
- Suppression and domain protection
- Dashboard widgets
Business
€99
per user / month
- Everything in Pro
- AI assistant · 5M tokens / month
- Unlimited custom fields
- Advanced reports
- Extended audit log
Enterprise
Custom
multi-tenant + SLA
- Everything in Business
- AI assistant unlimited
- Dedicated space + SLA
- Central console
- White-glove onboarding
All plans include EU data residency, MFA, audit log and support.
Frequently asked
What teams ask before signing.
Depends on volume. Under 100 customers, no. Above 500, you've already lost old leads without noticing. Excel doesn't forget a follow-up — but it doesn't remind you of it either.
One hour for the CRM itself: import contacts and you're ready. Half a day if you want to enable the email engine, since you need to configure your domain (DKIM, SPF, DMARC). We help with the first setups.
In Germany, in Frankfurt. Servers are inside private European infrastructure, with no data replicas outside the European Union.
Only the data strictly needed for the requested operation — the email thread if it's drafting a reply, the lead if you ask for a score. We don't train models on customer data. Every invocation is tracked.
Yes. For Amazon SES we configure your domain in a few guided steps. For Gmail and Outlook it also works with your mailbox, with a 200 emails/day limit per mailbox. The system protects your domain reputation even if it's new to sending.
The system pauses the send ramp automatically if bounces or complaints exceed a threshold. We recognize error messages in Italian and English, including variants like "mancato recapito" or "messaggio non recapitato".
You upload a CSV and map columns with a preview. For complex migrations (HubSpot, Salesforce) we follow you directly on the Enterprise plan.
Manifesto
Three things we believe in.
- 01Live in an hour
A CRM is a tool, not a setup project.
Import your contacts, open it, you're ready. No consultants camping at your office for three months, no empty fields to fill before you can do real work.
- 02AI that works, not AI that performs
Four things, done well.
Email drafts, note summaries, prospect research, lead scoring. Precise operations that take work off your plate — not a generic chatbot that wastes your time.
- 03Built in Bolzano, hosted in Frankfurt
Your data stays in Europe.
Servers in Frankfurt, private European infrastructure, no replicas outside the EU. Built in Bolzano by an Italian team. Your data and ours live on the same continent.